Privacy Policy

Information you provide directly

When you request a quote, contact us, or schedule service, we collect your name, phone number, email address, service address, and details about the plumbing work you need. We only ask for what we need to do the job.

Information collected automatically

When you visit our website, we may collect basic technical data such as your IP address, browser type, pages visited, and the date and time of your visit. This data is used to keep the site running properly and to understand how visitors use it.

We use the information we collect to:

• Respond to your service requests and quote inquiries
• Schedule and confirm appointments
• Send service reminders and follow-up communications
• Improve our website and services
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share your information with trusted service providers who assist us in operating our website and conducting our business — such as scheduling software, email platforms, or payment processors. These providers are contractually required to keep your information confidential and use it only for the services they provide to us.

We may also disclose information when required by law, to protect our rights, or to prevent fraud or harm.

We retain your personal information for as long as necessary to provide our services and comply with legal requirements. If you would like us to delete your information, please contact us using the details below.

Our website may use cookies — small text files stored on your device — to improve your browsing experience and analyze site traffic. You can control cookie settings through your browser. Disabling cookies may affect some site functionality.

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications at any time

To exercise any of these rights, contact us at the details below. We will respond within a reasonable timeframe.

We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. No method of transmission over the internet is 100% secure, but we work to protect your data to the best of our ability.

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

If you have questions about this Privacy Policy or how we handle your information, please reach out: